People can be quite hesitant to use a professional carpet cleaning service these days. How do I know which one is the best? There are a few things you can do to find out whether or not your carpet cleaning prospects are the right choice for your needs.
1. Reviews
The best reviews are those that come from the people you know, trust, and interact with, on a semi-frequent basis. But if you are in a new city or you don’t know anyone who has hired a carpet cleaner, you might feel like you are at square one.
These days, online reviews are how we find out which companies have a good track record. But don’t be dissuaded by the odd bad review. Look for the general trend. As human beings, we have a natural negativity bias that blinds us of all the good said after hearing one unflattering opinion. Use the aggregate and ignore the outliers.
2. Additional Services
You do not want a carpet cleaning company that is limited. You can find out how versatile your carpet cleaning company is by looking at their additional cleaning services. If they are able to get many different surfaces and fabric types clean, then they know what they are doing.
You want general cleaning for rugs and even upholstery cleaning. And if the team is competent with a steam cleaning machine, they should be able to clean tile and grout as well. Not to mention repurpose their suction equipment for dryer vent cleaning.
3. Affordable Pricing
A good local carpet cleaning company is going to price themselves fairly. You should not see large price hikes after agreeing to the quoted cost. Similarly, you should be wary of “too good to be true prices” being promised before the technician assesses the cleaning requirements in-person.
Certain services are going to cost more based on the time and materials needed for the cleaning, but they should still be competitively priced. And that is what affordable means. It means comparable service for a price that is in line with industry standards.
4. Trained Staff
It can be rather difficult to tell if someone is trained in a field that you are not familiar with, but in the case of cleaning there are some things you can ask to sort out the pretenders. Very basic questions would be asking about making their own cleaning agents and if mixing bleach and ammonia is a good idea. (It is a horrific mistake to mix these chemicals.)
But if you don’t want to ask gotcha questions, just see how much command they have over the cleaning ideas. Can they explain what they are doing? Other than some amount of verbal vetting, you will have to see if their work actually solves your issue. But that can cost you money for the service and potentially replace what is damaged by improper cleaning.
5. Fast Scheduling
If you cannot get an appointment fast, your stains can set in deeper. And you do not want to be living with terrible odors for days on end. In the case of pet stains, your cat or dog may begin marking the same general area as often as every day/night.
Many carpet emergencies cannot wait, so your chosen company should not be making their job tougher by letting substances fester or soak in. Also, they should be more respectful of your needs and not make your life more difficult by leaving you to stare or smell your problem.
Final Thoughts
For certain carpet cleaning jobs, you don’t need a very experienced cleaning company, but it is still a good idea to use one to avoid careless and simple mistakes. And say you are in Glendale, and you need a rug cleaning service for your handcrafted floor covering. You don’t want someone doing the cleaning that could harm the fabric.